Shipping policy

Processing Time

 

Most of our pieces are made to order and personalized just for you. Please allow 3-7 business days for your order to be crafted before it ships. During high-volume periods (holidays, sales), processing may take a little longer.

 

Shipping Time

 

Once your order ships, standard delivery typically takes 5-12 business days depending on your location. You'll receive a confirmation email with tracking information as soon as your order is on its way.

 

Shipping Costs

 

Shipping costs are calculated at checkout based on your location and the items in your order.

 

Order Tracking

 

Once your order has shipped, you will receive an email with a tracking number so you can follow its journey to you.

 

Lost or Delayed Packages

 

If your order hasn't arrived within the expected timeframe, please contact us at sterlingandhue@gmail.com and we'll help track it down.

 

Questions

 

If you have any questions about your shipment, reach out to us anytime at sterlingandhue@gmail.com.